Information
FAQ & Salon Policies
Salon Policies
Appointment & Arrival
- •Please arrive 5 minutes early to ensure you enjoy your full luxury experience.
- •Late arrivals may result in reduced service time to avoid delaying other booked clients.
Cancellation Policy
- •We kindly ask for at least 24 hours notice for all cancellations or rescheduling.
- •Cancellations with less than 24 hours notice may be subject to a fee.
No-Show Policy
- •Missed appointments without notice will require a deposit to rebook future services.
Repair & Guarantee Policy
- •Classic Polish Services: Complimentary repairs within 3 days of your appointment.
- •Shellac / Bio Gel / Powder Services: Complimentary repairs within 7 days of your appointment.
- •Repairs requested after the guarantee window, or due to accidental damage, will be subject to a repair fee.
Frequently Asked Questions
Do you offer kids services?
Yes — Kids under 12 receive a free regular polish change when accompanied by a booked adult service.
What products do you use?
At Shape Nails +, every service includes the use of high-end professional products — luxury lotions, nourishing oils, premium polish systems, and spa-grade care. We are dedicated to providing a classic, elevated, and high-end experience in every detail.
Is parking available?
Yes! Free parking is available on-site at Unit 5, 236 Dovedale Drive, Keswick, ON L4P 0H3.
How do I book an appointment?
You can book online through our website or call us at 437-383-5678. We recommend booking in advance as appointments fill up quickly.
What forms of payment do you accept?
We accept cash, all major credit cards, and debit cards.
Pricing Notice
All prices are starting from and may vary depending on nail length, design level, and customization.
Health & Hygiene Promise
We maintain the highest standards of cleanliness, sanitation, and premium product care for every guest.